Thanks for shopping with BAD COMPANY™. Below is everything you need to know about shipping, processing times, and delivery.
📦 Processing Time
All orders are processed within 24–48 business hours after payment is confirmed.
During new drops, sales, or high-volume periods, processing may take slightly longer.
If there are any delays, we’ll contact you by email.
🇳🇿 New Zealand Shipping
We ship anywhere in New Zealand.
Estimated delivery time:
1–3 business days (main centres)
2–5 business days (rural areas)
🇦🇺 Australia Shipping
We ship to Australia.
Estimated delivery time:
5–10 business days depending on location and customs processing.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any promotions (such as free shipping) will be shown automatically at checkout if available.
📍 Order Tracking
If your order includes tracking, you’ll receive a tracking link by email once your order has been dispatched.
🚚 Delivery Delays
Delivery timeframes are estimates only and may be affected by:
courier delays
public holidays
weather events
rural delivery timeframes
customs delays (Australia)
BAD COMPANY™ is not responsible for delays once your parcel has been handed over to the courier.
🏠 Incorrect Address / Returned Parcels
Please make sure your shipping address is correct at checkout.
If an order is returned to us due to an incorrect or incomplete address, you may need to pay for reshipping.
❗ Lost or Damaged Parcels
If your parcel arrives damaged or goes missing, contact us as soon as possible at:
📧 badcompanyclothing.nz@gmail.com
We’ll work with the courier to resolve the issue and support you with the next steps.
📩 Contact Us
If you have any questions about shipping, email us at: badcompanyclothing.nz@gmail.com